Privacy Policy

Introduction 

Welcome to Tap Tap Go, a company located at 71-75, Shelton Street, Covent Garden, London, and developed by Horizon Studio. This Privacy Policy outlines how we manage your use of our services, available through www.TapTapGo.io and www.TTG.bio. It details our practices for collecting, using, and safeguarding your personal information. By accessing or utilizing Tap Tap Go services, you consent to the collection and processing of your data in accordance with this policy.

Information Collection 

At Tap Tap Go, we collect a variety of information to enhance your experience and improve our services. This includes the data you provide directly to us as well as information we gather through your interaction with our services.

Directly Provided Information: When you create an account with Tap Tap Go, we collect personal details such as your name, email address, and phone number. This also extends to any additional information you choose to provide in your profile or through communications with us. This can include, but is not limited to, professional details like your job title, company name, and industry sector.

Service Usage Data: As you interact with our services, we collect data related to your usage. This includes the types of services you use, how you interact with those services, and the preferences you set. For instance, when you customize your Tap Tap Go profile or use our networking features, we track these activities to better understand your needs and preferences.

Communication Records: When you contact us directly, whether through email, phone, or other communication channels, we keep a record of those communications. This helps us to address your queries effectively and improve our customer support services.

Transactional Data: If you engage in transactions through Tap Tap Go, such as purchasing a subscription or other services, we collect information related to these transactions. This includes payment information, purchase history, and billing details, which are essential for processing your orders and maintaining your account.

Voluntary Submissions: We may also collect information that you voluntarily provide, such as responses to surveys or feedback forms. This information is invaluable in helping us refine our services and better cater to your needs.

Information Use    

Our use of the information we collect is centered around providing you with a high-quality, personalized experience on Tap Tap Go. Here’s a detailed breakdown of how we utilize your information:

Service Provision and Maintenance: We use your information primarily to deliver our services effectively. This includes setting up and managing your Tap Tap Go account, enabling networking features, and ensuring the smooth functioning of all aspects of our platform. Regular maintenance and updates are also conducted using your usage data to ensure optimal performance.

Communication: Your contact details are used to communicate with you about your account and our services. This includes sending updates, security alerts, and support messages. We may also use your information to respond to your inquiries or to provide assistance as needed.

Service Improvement: By analyzing how you use our services, we can identify areas for enhancement. This includes developing new features, improving existing functionalities, and ensuring our services remain relevant and useful to your professional needs.

Personalization: We strive to offer a tailored experience on Tap Tap Go. Your preferences, usage patterns, and provided information help us customize your interactions with our platform. This can range from suggesting relevant networking opportunities to personalizing the content and notifications you receive.

Trend Analysis and Usage Monitoring: We analyze trends and monitor usage to understand how our services are being utilized. This helps us in making data-driven decisions to enhance user experience and to develop new features that align with the needs of our user base.

Marketing and Promotions: With your consent, we may use your information to send you promotional messages and marketing communications. These can include updates about new features, special offers, and events that we believe may be of interest to you.

Information Sharing    

While we are committed to protecting your privacy, there are circumstances where we may share your information with third parties. These instances are primarily for operational purposes and are governed by strict confidentiality agreements. Here’s how this works:

Service Providers: We collaborate with third-party service providers who perform various functions on our behalf. This includes web hosting, data analysis, customer service, email delivery, and marketing efforts. These providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Legal Requirements: In certain situations, Tap Tap Go may be required to disclose your personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

 Business Transfers: Should Tap Tap Go or a major portion of its assets be acquired, your personal information may be among the assets transferred.

Data Security    

We take the security of your data seriously and implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption & Security Protocols: We use industry-standard encryption and secure communication protocols to protect information transmitted to and from our site.

Regular Security Assessments: Our systems undergo regular security assessments and testing to identify and address potential vulnerabilities.

Employee Training: Our employees are trained in the importance of data security and are required to adhere to our privacy and security policies.

User Rights    

As a user of Tap Tap Go, you have certain rights regarding your personal information:

Access and Update: You can review and change your personal information by logging into your account and visiting your account profile page.

Deletion: You can request the deletion of your personal information, subject to certain exceptions prescribed by law.

Restrictions and Objections: You have the right to request restrictions on the use of your personal information and to object to certain uses.

International Transfers    

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Third-Party Services    

Our service may include links to third-party websites or services, which are not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

Children’s Privacy 

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

Changes To This Policy    

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us    

For any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at [email protected]. We are committed to addressing your inquiries and resolving any privacy concerns you may have.