Disclaimer

General Information

This disclaimer applies to your use of Tap Tap Go, accessible via www.TapTapGo.io and www.TTG.bio. Your use of our service signifies your acceptance of this disclaimer in its entirety.

No Warranties

Tap Tap Go provides information and services on an “as is” and “as available” basis. Tap Tap Go Ltd does not make any express or implied representations or warranties regarding the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.

Your reliance on any such information is strictly at your own risk.

Limitation of Liability

Tap Tap Go Ltd will not be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from data or profit loss arising out of, or in connection with, the use of Tap Tap Go.

Through this website, you may link to other websites not under the control of Tap Tap Go Ltd. We have no sway over the nature, content, and availability of those sites. The inclusion of any links does not imply a recommendation or endorse the views expressed within them.

Accuracy of Information

While we strive to keep the information on the website current and accurate, Tap Tap Go Ltd makes no representations or warranties of any kind, express or implied, about the website’s completeness, accuracy, reliability, suitability, or availability concerning the website or the information, products, services, or related graphics contained on the website for any purpose.

Availability

Efforts are made to maintain the smooth operation of the website. Nonetheless, Tap Tap Go Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Intellectual Property

The content, layout, design, data, databases, and graphics on this website are subject to intellectual property laws and are owned by Tap Tap Go Ltd, unless stated otherwise.

Modifications

Tap Tap Go Ltd may revise this disclaimer periodically. The revised disclaimer will apply to the use of our website from the date of publication of the revised disclaimer on the website.

Consent

By using our website, you consent to our disclaimer and agree to its terms.

Contact

For more information or if you have any questions about our site’s disclaimer, please contact us via email at [email protected].

Policies/ Refund Policies

At Tap Tap Go Ltd, your satisfaction is our top priority, and we strive to ensure that every purchase you make meets your expectations. However, we understand that there may be instances where you’re not completely satisfied. Located at 71-75 Shelton Street, Covent Garden, London, and registered with ICO under the number ZB667237, we have established a return and replacement policy for such situations, outlined below.

Please be aware that we do not issue refunds for services that have been completed. If a return does not reach us, it will not be eligible for replacement. It’s important to note that shipping and insurance costs are non-refundable.

Acceptable Return Conditions: We offer replacements for returns that meet any of the following criteria:

• Incorrect Order: If you receive products that are significantly different from what you ordered, such as incorrect branding or customization, we will replace them.
• Damages and Issues: Defective products are eligible for replacement. You must report any damage within 48 hours of receiving your order, providing photo evidence. Immediate inspection of your order upon arrival is crucial. If damages are not reported within this timeframe, we may not be able to offer a replacement.
• Under Supply of Products: If you receive fewer products than ordered, notify us within 48 hours of receiving your order. We will arrange to send the missing units promptly.

Refunds: Should a return be necessary, we will inform you once we’ve received and inspected the item. If the refund is approved, it will be processed via your original payment method. Please note that the processing time for refunds can vary depending on your bank or credit card company.

Customized Products: Tap Tap Go Ltd specializes in high-quality, customized products. Due to the bespoke nature of these items, we cannot offer refunds once an order has been placed and production has commenced. Customization involves a detailed and labor-intensive process, making it infeasible to offer refunds. We encourage our customers to thoroughly review their order and design specifications before finalizing their purchase.

For any concerns or questions regarding your order, especially before placing an order for a customized product, please reach out to our customer service team for assistance.

This policy is set forth by Tap Tap Go Ltd, aiming to maintain transparency and trust with our customers, ensuring that your experience with us is nothing short of excellent.